IT Service Management
Our ITSM Consulting Services:
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Our Information Security experts can assist you in building resilience by providing services to:
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Capability Assessment
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Documents your current capability against best practices and any required remediation in the form of a roadmap.
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Good starting point if you are uncertain how to or where to start
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Build process maps
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Change Management
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Event Management
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Incident Management
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Major Incident Management
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Problem Management
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Release and Deployment Management
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Request Fulfilment
Write ITIL policies & Procedures
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Change Management
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Event Management
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Incident Management
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Information Security Management
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IT Service Continuity Management
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Major Incident Management
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Problem Management
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Release and Deployment Management
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Request Fulfilment
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Reference Sources:
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itSMF - An Introductory Overview of ITIL® V3 2007
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Office of Government Commerce - ITIL Service Strategy 2007
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Office of Government Commerce - ITIL Service Design 2007
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Office of Government Commerce - ITIL Service Transition 2007
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Office of Government Commerce - ITIL Service Operation 2007
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Office of Government Commerce - ITIL Continuous Improvement 2007